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    • Troubleshooting problems with accessing nasa.gov

    If nasa.gov doesn't have any reported problems, and seems to be up, you can troubleshoot common problems that you might be facing.

    Force a full refresh of your browser

    1. Go to nasa.gov and wait for the "problem loading" page to show.
    2. Do a full refresh by simultaneously pressing ctrl + shift + r

    Open nasa.gov in another browser

    Try opening nasa.gov in another browser than the one you're using.
    See browsehappy.com for a list of good browsers

    Try opening nasa.gov while connected to a VPN

    Some ISPs (Internet Service Provider) block sites like nasa.gov due to various reasons. You can try accessing the page by surfing through a VPN (Virtual Private Network).

    Are others experiencing problems with nasa.gov? Discuss below