Rakuten.co problems from 2019-12-29 15:17 to 15:37

On Dec. 29, 2019, 3:17 p.m., rakuten.co.jp stopped responding normally and became unavailable to users.
After 20 minutes, at Dec. 29, 2019, 3:37 p.m., It started behaving normally and we were able to reach it again.

During the downtime, no users reported problems with reaching rakuten.co.jp