Sims3updates problems from 2018-11-02 01:01 to 02:02

On Nov. 2, 2018, 1:01 a.m., stopped responding normally and became unavailable to users.
After 1 hour, at Nov. 2, 2018, 2:02 a.m., It started behaving normally and we were able to reach it again.

During the downtime, no users reported problems with reaching